SHIPPING DELIVERY POLICY

Last updated May 01, 2025



This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should be therefore read alongside our main Terms: https://gongnongbingvintage.com/terms-and-conditions/.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING DELIVERY OPTIONS?

In-Store Pickup

In-store pickup is available for All purchases . Pickups are available 1pm-8pm. £1 processing fee per order. Orders must be placed online before collection. You will receive a notification when your order is ready for pickup at the store. Upon collection, customers are required to inspect items for any unacceptable flaws. In-store collections are considered final sale; returns are eligible for store credit only.

Shipping Fees

We offer shipping at the following rates:

Shipping Method

Shipping Fee


Standard Delivery

Shipping costs for UK national orders are £4. For international orders, shipping costs will be calculated at checkout based on the order’s weight and destination.

All times and dates given for delivery of the products are given in good faith but are estimates only.

For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.

DO YOU DELIVER INTERNATIONALLY?

We offer worldwide shipping. Free shipping is not valid on international orders.

For information about customs process:
  • Customers are responsible for any applicable customs fees, import duties or taxes.
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

ARE THERE OTHER SHIPPING RESTRICTIONS?

Order Processing Processing Time: All orders are processed within 3–5 business days.

Tracking: A tracking number will be emailed once your order is dispatched.

Delays: Gong Nong Bing Vintage is not responsible for delays caused by couriers or customs.​

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.

ORDER PROCESSING

– Processing Time: All orders are processed within 3–5 business days. – Tracking: A tracking number will be emailed once your order is dispatched. – Delays: Gong Nong Bing Vintage is not responsible for delays caused by couriers or customs.​

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://gongnongbingvintage.com/returnsandrefunds/.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:
Shopping Basket
Scroll to Top